Susan Montague began her career at UNB in 1981 as a Publications Assistant, and has since held increasingly senior administrative positions. In 1984, three years after arriving at the university, she became Director of Public Relations and Information. In 1987 she was appointed Director of Development, succeeding Reg Tweeddale. Montague holds the distinction of being the first woman to direct both of these departments.
In 1997 and again in 2002, Montague received a distinguished service award from her peers in both the Canadian and American educational advancement councils. She was awarded an honorary membership in the UNB Associated Alumni in 2003 in recognition of her outstanding service to the association and to the university. Montague was the first woman, and only the second person at that time, to receive this honour.
In 2006, Montague stepped down as Director of Development and Donor Relations and was recognized by the UNB Community with the President's Medal for distinguished service. She was honoured at the first annual UNB celebration dinner when the newly established Susan Montague Bursary, for students in financial need, was launched. Montague is the author of The Pictorial History of the University of New Brunswick, published in 1992.
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