e-Resources Trouble Ticket

December 20, 2024 11:07 am

WARNING: OCLC is performing major system maintenance Saturday, Dec 21st, from 1am-2pm (AST) resulting in downtime for access to UNBWorldCat and most of our access points to online resources.

We will confirm when maintenance is complete, and OCLC systems are restored.

August 12, 2021 1:22 pm

KNOWN ISSUE - UNBWorldCat is experiencing a problem with placing holds on physical print journal articles.

2 examples that shown the problem:

(1) The following article link gives an error when attempting to place a hold. Our hold button is labelled “Request Item”: https://unb.on.worldcat.org/oclc/206309135 The hold screen gives message "Ineligible for place hold. No pick up locations available." However, the parent journal allows the placing of holds: https://unb.on.worldcat.org/oclc/20879223

(2) This is a similar example: https://unb.on.worldcat.org/oclc/7374724834 The hold screen gives the error “Refresh the page. Unable to retrieve pick up locations.” Again, the parent journal allows holds correctly: https://unb.on.worldcat.org/oclc/18078225

The issue has been reported to OCLC and we have been waiting on a fix since spring.