Technical Support

Off-campus Access: Proxy and VPN
Undertsanding and resolving problems connecting to e-Resources from off-campus using our proxy server or UNB's VPN.
Systems and Services Status
Track an issue previously reported or find out what issues have already been reported.
Submit a Trouble Ticket
Report databases, e-books, reference materials, journals or other electronic resources which appear to not be functioning correctly.
Test your browser/computer settings
Improper configuration may disrupt electronic resource access.

Further Assistance

To submit a new report for a problematic e-Resources, visit our Trouble Ticket form.

If you require further assistance, need alternative or immediate access to the information or there has been considerable delay in correcting the problem, please Ask Us for assistance.

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