General Privacy Policy/Statement
Your privacy is important to us and we do everything we can to protect and respect your personal information and keep your library records confidential. The library strives to collect the least amount of personally identifiable information we can and avoids creating unnecessary records. The library does not share your personally identifiable information with third parties unless served with a valid subpoena or warrant to do so.
The information held in library records is accessible only to authorized UNB staff. This information is collected under the authority provided for in the New Brunswick Right to Information and Protection of Privacy Act. For more general information on the protection of personal information at UNB please consult the University Secretariat, University of New Brunswick, PO Box 4400, Fredericton, NB, E3B 5A3 (506) 453-4613, or see: lib.unb.ca/privacy.
What information do we collect?
The library collects both personally identifiable information (PII) and anonymous information to provide library service to users.
Personally identifiable information is any information that could potentially identify a specific individual. The library strives to collect the least amount of personally identifiable information possible in order to provide services. We avoid creating unnecessary records. The personally identifiable information collected by the library could include:
- Name
- Address
- Telephone Number
- Email address
- Date of Birth
- Library barcode number
- Items currently checked-out, requested, cancelled holds, and inter-library loans
- Overdue items (until returned)
- Fine history
- Sign-up information for library classes and events
Anonymous information is information that does not specifically identify an individual. The anonymous information collected by the library could include:
- URL (uniform resource locator) of the web site you visited previous to the library’s website
- Domain names and/or IP addresses (numbers automatically assigned to your computer whenever you are connected to the internet)
- The browser version you are using to access the web site
- Hardware and software type and language
- Cookie data
- Date and time of requests
- Demographic data
- Interaction data
- Page views, click data, and navigation flow
Who has access to this data?
All library user records are confidential. Library records may only be disclosed to:
- Library staff performing job duties
- Cardholders upon proof of identity
- Anyone with the library card number
- Only share your card number with people you trust and report lost or stolen cards immediately
- Law enforcement with a valid subpoena, or warrant
Library materials and borrowing history:
The library does not keep a record of your print material borrowing history beyond operational requirements. Once you return an item, it is removed from your account. Items with lost or damaged fees will remain on your account until paid.
Public computers and wireless network:
The library does not keep a record of your activities on any public computer or on our wireless network. Any record of browsing history and activities on our public computers or wireless network are removed when you log out or disconnect.
Surveillance cameras:
Several of our libraries have security cameras outside and/or inside. Video footage is kept for [#] days. Video is only available to view by UNB Security. A valid subpoena or warrant is required to view footage from indoor cameras.
Much of the content for this guide is adapted from the Library Freedom Project Library Privacy Policy Template: https://docs.google.com/document/d/1a9n2SAYLua0ELQzAcJtbfpxWg2MRkucL7sM92aniNMo/edit#heading=h.9v96ldaenxun
