Trouble Ticket #15923
Date Submitted: 2022-04-07
Title of e-Resource: WMS frequent time out
Nature of the Problem:
Details: Sender: Jayanna Kleine-Deters <Jayanna.Mofford1@unb.ca>
Topic: UNB WorldCat / WMS
Category: Bug
Title: WMS frequent time out
Description:
Recently, we've all noticed that WMS has been frequently timing out on the public machines. It has timed out for example after discharging an item and then a minute later I went to scan barcode in discover item, another time in the middle of the transaction - I had scanned their UCard and then went to scan the book and it timed out. Each time we have to close and open the webpage. I attached an image that one of the staff took after it happened to them. Thank you !
Attached Files:
MicrosoftTeams-image.png
Updates
Status: Closed (Fixed)
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May 31, 2022 6:24 pm - Edited
Added tag 'trouble_ticket_eresources'.
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November 29, 2022 9:22 am - Edited
Notes: User notified ticket is now closed.
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November 29, 2022 9:22 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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November 29, 2022 9:22 am - Closed
Date Closed: 2022-11-29
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