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Trouble Ticket #15923

Date Submitted: 2022-04-07

Title of e-Resource: WMS frequent time out

Nature of the Problem:

Details: Sender: Jayanna Kleine-Deters <Jayanna.Mofford1@unb.ca>
Topic: UNB WorldCat / WMS
Category: Bug
Title: WMS frequent time out
Description:
Recently, we've all noticed that WMS has been frequently timing out on the public machines. It has timed out for example after discharging an item and then a minute later I went to scan  barcode in discover item, another time in the middle of the transaction - I had scanned their UCard and then went to scan the book and it timed out. Each time we have to close and open the webpage. I attached an image that one of the staff took after it happened to them. Thank you !

Attached Files:
MicrosoftTeams-image.png

Updates

Status: Active

  • May 31, 2022 6:24 pm - Edited

    Added tag 'trouble_ticket_eresources'.

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