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Trouble Ticket #15923

Date Submitted: 2022-04-07

Title of e-Resource: WMS frequent time out

Nature of the Problem:

Details: Sender: Jayanna Kleine-Deters <>
Topic: UNB WorldCat / WMS
Category: Bug
Title: WMS frequent time out
Recently, we've all noticed that WMS has been frequently timing out on the public machines. It has timed out for example after discharging an item and then a minute later I went to scan  barcode in discover item, another time in the middle of the transaction - I had scanned their UCard and then went to scan the book and it timed out. Each time we have to close and open the webpage. I attached an image that one of the staff took after it happened to them. Thank you !

Attached Files:


Status: Closed (Fixed)

  • May 31, 2022 6:24 pm - Edited

    Added tag 'trouble_ticket_eresources'.

  • November 29, 2022 9:22 am - Edited

    Notes: User notified ticket is now closed.

  • November 29, 2022 9:22 am - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • November 29, 2022 9:22 am - Closed

Date Closed: 2022-11-29

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