Trouble Ticket #15923
Date Submitted: 2022-04-07
Title of e-Resource: WMS frequent time out
Nature of the Problem:
Details: Sender: Jayanna Kleine-Deters <Jayanna.Mofford1@unb.ca>
Topic: UNB WorldCat / WMS
Title: WMS frequent time out
Recently, we've all noticed that WMS has been frequently timing out on the public machines. It has timed out for example after discharging an item and then a minute later I went to scan barcode in discover item, another time in the middle of the transaction - I had scanned their UCard and then went to scan the book and it timed out. Each time we have to close and open the webpage. I attached an image that one of the staff took after it happened to them. Thank you !
Status: Closed (Fixed)
May 31, 2022 6:24 pm - Edited
Added tag 'trouble_ticket_eresources'.
November 29, 2022 9:22 am - Edited
Notes: User notified ticket is now closed.
November 29, 2022 9:22 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
November 29, 2022 9:22 am - Closed
Date Closed: 2022-11-29
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