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Trouble Ticket #15199

Date Submitted: 2021-10-05

Title of e-Resource: Uptodate

Nature of the Problem: Proxy

Details: Request Id: a4594c6a-c164-45d0-b621-3175d1d52e00
Correlation Id: dff8c445-2e32-4ab2-b07d-682d725036da
Timestamp: 2021-10-05T20:17:26Z
Message: AADSTS90072: User account '' from identity provider '' does not exist in tenant 'University of New Brunswick' and cannot access the application '169b2af0-4374-4e8b-9e7d-8032bc90cef7'(UNB On-Prem Authentication) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account


Status: Active

  • October 20, 2021 3:14 pm - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • October 20, 2021 3:14 pm - Closed

  • October 20, 2021 3:14 pm - Reopened

    Status changed from 'Resolved (Fixed)' to 'Active'.

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