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Welcome and What to Expect for Winter 2021


Lesley Balcom
Lesley Balcom
Dean of Libraries

Wherever you are living this term, we’re here for you. We’re ready to help make your term successful and enjoyable, as you adjust to the realities of being a new or returning student this term. Working with students online is nothing new for UNB Libraries.

Our Ask Us live chat service is all set to answer your questions, and our librarians are looking forward to helping you with your research with one-on-one online meetings. Don’t be shy about reaching out!

We welcome students to use the libraries on campus in Fredericton and Saint John. The Science & Forestry Library, the Harriet Irving Library and Hans W. Klohn Commons are all open. Our libraries offer great places to study, with excellent wifi and computer access supported by staff onsite. You won’t be surprised to hear that we have some new protocols in place to help keep you safe:

  • You will book in advance for study and computer seats, and check-in at our welcome desk when you arrive
  • Our hours of operation will be adjusted through the term as we learn more about how we can best support your need for study space.
  • At first you will book for three-hour time slots, for up to four times a week. As we learn more about what works for you and for us, those protocols will evolve and we will open the other two libraries on the Fredericton campus

We have you covered for resources, including books, articles, and other sources of information. All students have access to our vast collection of eBooks, eJournals, and other online materials through our website at any time. Our books in print are available for you to request – either to be picked up at one of our libraries or to have mailed if you’re not close by. Our Ask Us service can help you find what you need.

On behalf of everyone at UNB Libraries, I wish you all the best for the coming term. I look forward to meeting many of you soon – in person or online.

Stay safe and stay healthy.

The Science & Forestry Library, the Harriet Irving Library and Hans W. Klohn Commons are all open.

Absolutely, but you’ll need to book your seat in advance!

Libraries on both Fredericton and Saint John campuses will be open to currently registered students. The Science & Forestry Library, the Harriet Irving Library and the Hans W. Klohn Commons are now open. Check back for dates of the opening of the Engineering & Computer Science Library.

Reservations in advance are required and you’ll need to check-in at our Welcome Station upon arrival.

While in the library you will not be able to change seats or look for books.

Library research help is available via Ask Us.

Book a Seat!

We know that many students won’t be visiting the libraries in person this term. We have great electronic collections and help available for you by chat and other ways. Read down the list for more information.

Library hours will be different than normal and may change during the term. Please check library hours before coming (Google Business Hours often are not current) and be sure to book space in advance if you are planning to stay and study.

Harriet Irving Hours Science Hours HWK Hours

You can book your preferred type of space (desktop computer terminal, carrel, or table) using our online booking system. When you arrive at one of our libraries, you will be greeted at the door and required to check-in.

Book a Seat!

Depending on availability, you and your friend(s) may be able to book seats in a group study room for the same time, but remember that each additional person must also book a seat in the same space, and physical distancing guidelines apply.

Book a Seat!

Yes, non-medical masks are required at all times on campus, including the libraries.

Books and other materials will be available by request for students, faculty and staff. We will have them waiting for you to pick up! You will not be able to go look for books yourself.

Contact Ask Us for help searching for what you need.

You can place a Request for items from the UNB Libraries collection and pick them up at the main service desk at your designated library location.

  • Sign in to the library catalogue (UNB WorldCat)
  • Search for the items you need
  • Select the Request Item button, and your pickup location (for users unable to retrieve from a designated library location, please put your address in the Notes Field, and items will be mailed to you)
  • Once your items are ready, you will receive an email notification.

Please return books and other items via the book drops on each campus. If you are unable to return items via the book drop, contact us:

Fines and fees apply for overdue, lost, or damaged items. For more information, please see our Borrowing Policy.

The Libraries have a limited number of laptops that can be borrowed in emergency situations. Other equipment loans such as headphones and chargers are not available at this time. To request emergency use of a library laptop, please contact us:

You will be able to reserve a desktop computer terminal using our online booking system.

Book a Seat!

Yes, there will be designated equipment that you can use during your reserved time at the library.

You can check your account to see the due dates of the items you have checked out, and renew items online. Please return items when you are finished with them.

Library common spaces, classrooms and labs have been set up to ensure physical distancing between individuals when they are seated. Chairs are not to be moved or relocated within the room, and individuals are to sit only in the chairs that have been identified or marked.

Look for directional signage on doors, walls and floors throughout the libraries to help maintain physical distancing. Access is limited to certain library floors and spaces.

Help is only an email or chat message away with our Ask Us! Service. You can also make an appointment to meet via Teams with one of our research specialists.

The library is providing Course Reserves electronically.

Document Delivery (Interlibrary Loan) is currently available for digital materials and limited print borrowing within the Atlantic region.

UNB Archives & Special Collections, located in the Harriet Irving Library on the Fredericton campus, is currently closed to on-site researchers, but will respond to requests for consultation or reference questions from the UNB community  via email at or phone (506-453-4748) during our regular business hours.

Help is only an email or chat message away with our Ask Us! Service.