Trouble Ticket #6598
Date Submitted: 2018-02-26
Title of e-Resource: EBSCO
Nature of the Problem:
Details: I'd like to propose a change to EBSCO databases default settings regarding search results page options. On EBSCO databases at other institutions there's an option on the search results page under Share for Exporting results by emailing a link to download exported results. This isn't visible on our EBSCO databases search results page and I'm wondering if it could be enabled in the settings?
I have a screenshot of what I mean but can't attach it here. I can send it when I get a follow-up email.
Thanks!
Updates
Status: Closed (Fixed)
-
April 5, 2018 3:41 pm - Edited
Notes: EBSCO has enabled the option to email a link for exported results.
This ticket is now closed. -
April 5, 2018 3:41 pm - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
-
April 5, 2018 3:41 pm - Closed
-
April 6, 2018 4:41 pm - Reopened
Status changed from 'Resolved (Fixed)' to 'Active'.
-
April 6, 2018 5:12 pm - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
-
April 6, 2018 5:12 pm - Closed
Date Closed: 2018-04-06
Further Assistance
To submit a new report for a problematic e-Resources, visit our Trouble Ticket form.
If you require further assistance, need alternative or immediate access to the information or there has been considerable delay in correcting the problem, please Ask Us for assistance.