Trouble Ticket #12600
Date Submitted: 2020-05-21
Title of e-Resource: MS Office related issue
Nature of the Problem: Other
Details: Hi,
I tried downloading the MS Office offered by UNB. After the entire set-up, I tried opening Excel but it is not working.
After every alternate attempt to open Excel, a pop comes up for just a second asking me to open the software in safe- mode as there is some kind of issue. I somehow managed to open Excel in safe-mode, it was working with limited functionalities but when I tried to reopen Excel; it is not opening.
Please help me with this issue on an urgent basis. I am not able to work on my assignments.
Thanks
Updates
Status: Closed (Fixed)
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May 21, 2020 2:38 pm - Edited
Notes: User has been redirected to UNB ITS for assistance.
This ticket is now clsoed. -
June 1, 2020 11:58 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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June 1, 2020 11:58 am - Closed
Date Closed: 2020-06-01
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