Trouble Ticket #12015
Date Submitted: 2019-12-04
Title of e-Resource: UNBWorldCat problem with *some* article records
Nature of the Problem:
Details:
[alert message] ISSUE RESOLVED: The problem as described below has been fixed.
(ORIGINAL TROUBLE DESCRIBED BELOW)
KNOWN ISSUE: There is an issue with *some* article records in UNBWorldCat appearing in UNB limited search results, marked as "Held by UNB Libraries" but lacking a corresponding View fulltext link or print holdings availability information (users see a blue message bar when viewing the record via search results; a pink message bar appears when following a direct link to the article record -- off-campus users will not get this far before being inappropriately prompted to login).
Updates
Status: Closed (Fixed)
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December 4, 2019 12:35 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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December 4, 2019 12:39 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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December 4, 2019 12:50 am - Edited
Notes:
Examples of known problematic article records: https://unb.on.worldcat.org/oclc/5521231068 https://unb.on.worldcat.org/oclc/7822944500 https://unb.on.worldcat.org/oclc/5208961469 https://unb.on.worldcat.org/oclc/5255050233
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December 4, 2019 12:53 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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December 4, 2019 12:53 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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December 4, 2019 12:54 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:50 AM UTC
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December 4, 2019 12:54 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:50 AM UTC
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December 4, 2019 12:55 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:50 AM UTC
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December 4, 2019 8:53 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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December 4, 2019 8:55 am - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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March 12, 2020 3:47 pm - Edited
Alert Status changed from 'Warning' to 'Okay'
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March 12, 2020 3:48 pm - Edited
Revised Scott Shannon's entry from 12/4/2019 at 4:32 AM UTC
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March 17, 2020 10:57 am - Edited
Alert Display changed from 'Yes' to 'No'
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March 17, 2020 10:57 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
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March 17, 2020 10:57 am - Closed
Date Closed: 2020-03-17
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