Trouble Ticket #15815
Date Submitted: 2022-03-03
Title of e-Resource: PressReader
Nature of the Problem: Other
Details: As of 4.30 AM AT today (Thurs, Mar 3/22), and checking again just now, I am unable to access PressReader. The error page is showing the following:
Error 502 Ray ID: 6e62e7c9328315a7 • 2022-03-03 14:01:40 UTC
Bad gateway
...and then a bit of translation, viz. "What happened? The web server reported a bad gateway error. What can I do?Please try again in a few minutes."
Obviously, "in a few minutes" was an understatement. PressReader was working fine yesterday. In fact, this is the first time I've ever encountered an issue with it.
FWIW, I'm accessing, as usual, from off-campus, using Firefox, and not having issues with any other UNB Libraries or wider UNB resources.
TIA for your help -- Margaret
Updates
Status: Closed (Fixed)
-
March 4, 2022 9:40 am - Edited
Notes: Access restored by vendor.
This ticket is now closed. -
December 2, 2022 12:44 am - Resolved
Status changed from 'Active' to 'Resolved (Fixed)'.
-
December 2, 2022 12:44 am - Closed
Date Closed: 2022-12-02
Further Assistance
To submit a new report for a problematic e-Resources, visit our Trouble Ticket form.
If you require further assistance, need alternative or immediate access to the information or there has been considerable delay in correcting the problem, please Ask Us for assistance.