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Trouble Ticket #15712

Date Submitted: 2022-02-02

Title of e-Resource: Electricity generation using wind power

Nature of the Problem: Other

Details: When I attempt to view the book using the "Database: EBSCO eBook Subscription Academic Collection - North America" link, I get text images that have a shadow that make it nearly impossible to read. Fortunately, when I access it from the "Database: "Ebook Central Academic Complete" link I get a legible copy, so I can use that resource.

I'll be happy to supply a screenshot of the offending material by email.

Updates

Status: Closed (Fixed)

  • February 4, 2022 11:15 am - Edited

    Notes: User has been contacted for particular help with viewing EBSCO book which appears to display fine for others.

    This ticket is now closed.

  • February 4, 2022 11:15 am - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • February 4, 2022 11:15 am - Closed

  • February 4, 2022 1:21 pm - Reopened

    Status changed from 'Resolved (Fixed)' to 'Active'.

  • November 29, 2022 9:53 am - Edited

    Notes: User notified ticket is now closed.

  • November 29, 2022 9:53 am - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • November 29, 2022 9:53 am - Closed

Date Closed: 2022-11-29

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