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Trouble Ticket #15202

Date Submitted: 2021-10-06

Title of e-Resource: Ebsco ebook app

Nature of the Problem: Other

Details: Not sure who at ebsco to relay this to, but I downloaded the Ebsco Ebook app and tried to go through the prompts to set it up with our account. UNB Fredericton did not appear in the list, only UNB Saint John, so I chose that one. Tried to sign in and got this message:

Something went wrong while signing in
undefined is not an object (evaluating 't.profileIdentifier')

Hoping you have a contact who can sort this out (and fix our location in the listing of schools).
thanks

Updates

Status: Active

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