Skip to main content

Trouble Ticket #15202

Date Submitted: 2021-10-06

Title of e-Resource: Ebsco ebook app

Nature of the Problem: Other

Details: Not sure who at ebsco to relay this to, but I downloaded the Ebsco Ebook app and tried to go through the prompts to set it up with our account. UNB Fredericton did not appear in the list, only UNB Saint John, so I chose that one. Tried to sign in and got this message:

Something went wrong while signing in
undefined is not an object (evaluating 't.profileIdentifier')

Hoping you have a contact who can sort this out (and fix our location in the listing of schools).


Status: Active

Further Assistance

To submit a new report for a problematic e-Resources, visit our Trouble Ticket form.

If you require further assistance, need alternative or immediate access to the information or there has been considerable delay in correcting the problem, please Ask Us for assistance.

Ask Us

CHAT is closed.
CHAT is away.
CHAT is busy.
CHAT requires JavaScript.