Skip to main content

Trouble Ticket #15061

Date Submitted: 2021-09-12

Title of e-Resource: International Studies in Educational Administration

Nature of the Problem: Other

Details: When trying to gain access to this journal, I get a list of databases, but when I click on the link that I usually use (Academic Search Premier) or any of the others that provide access to current issues, I get an EBSCO sign-in page, but my UNB login and PW don't work for any of the sign-in options. This is odd since there was no such problem a couple of days ago.

Updates

Status: Active

  • September 13, 2021 12:34 pm - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

    Notes: EBSCO authentication has been restored.

    This ticket is now closed.

  • September 13, 2021 12:35 pm - Reactivated

    Status changed from 'Resolved (Fixed)' to 'Active'.

    Notes: EBSCO authentication has been restored.

    This ticket is now closed.

  • September 13, 2021 12:35 pm - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • September 13, 2021 12:35 pm - Closed

  • September 13, 2021 12:35 pm - Reopened

    Status changed from 'Resolved (Fixed)' to 'Active'.

  • September 13, 2021 12:35 pm - Edited

    Notes: EBSCO authentication has been restored.

    This ticket is now closed.

  • September 13, 2021 12:36 pm - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • September 13, 2021 12:36 pm - Closed

  • September 13, 2021 1:23 pm - Reopened

    Status changed from 'Resolved (Fixed)' to 'Active'.

Further Assistance

To submit a new report for a problematic e-Resources, visit our Trouble Ticket form.

If you require further assistance, need alternative or immediate access to the information or there has been considerable delay in correcting the problem, please Ask Us for assistance.

Ask Us

CHAT is closed.
CHAT is away.
CHAT is busy.
CHAT requires JavaScript.