Trouble Ticket #12551
Date Submitted: 2020-05-11
Title of e-Resource: SciFinder
Nature of the Problem: Other
Details: Could we have additional wording added to the SciFinder details on this page? https://web-lib-unb-ca.proxy.hil.unb.ca/eresources/protected/scifinder.php
I had a student contact me today about her access and turns out that they deactivate accounts when they've been inactive for 6 months. I hope I'm reading our page closely enough because I don't see this info there, and it was news to me. Can we add wording somewhere to our page that's similar to what's on their site? https://www.cas.org/products/scifinder/confirm-credentials which says "If you choose not to sign in to SciFinder within six months, your account will be deactivated for security reasons." And the solution is to contact them to reactivate it.
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