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Trouble Ticket #12181

Date Submitted: 2020-01-17

Title of e-Resource: Reading water and minds. Heberlein, Thomas

Nature of the Problem: Access denied

Details: Most of the reserves for ENR2004 are not accessible for me and I'm not sure why.

Updates

Status: Active

  • February 7, 2020 9:42 am - Edited

    Notes: Walked user through steps to check and obtain access. No further reply from patron, so the assumption is that access was successful.

    This ticket is now closed.

  • February 7, 2020 9:42 am - Resolved

    Status changed from 'Active' to 'Resolved (Fixed)'.

  • February 7, 2020 9:42 am - Closed

  • February 7, 2020 10:24 am - Reopened

    Status changed from 'Resolved (Fixed)' to 'Active'.

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