- Harriet Irving Library
- Science & Forestry Library
- Engineering Library
- Saint John Library
- Law Library
Note: In order to optimize functionality, most links will open in a new browser window.
Internet Explorer 9 users may find they are unable to edit the Title field when manually entering a reference. This is a known bug. There are a few ways to fix this:
Write-N-Cite 3 is not compatible with Kaspersky Anti-Virus software, which is installed on all student lab PCs. RefWorks advises users to completely uninstall Kaspersky in order to be able to use WNC3. In practice, WNC seems to work sporadically on computers in Student Labs on campus and on other university-owned computers running Kaspersky.
Kaspersky does not interfere with the functioning of Write-N-Cite 4. To get WNC4, log into your RefWorks account and choose Tools from the menu bar at the top of the screen. If you are unable to use WNC, you can still get the same results by using RefWorks. Watch this screencast video for instructions on the workaround.
Write-N-Cite often has trouble working with .docx files. Trying the format a document with a file extension of .docx may generate the error message: Word cannot start the converter mswrd632.wpc. Resave the file as a .doc and try running your bibliography again.
The Event ID number can contain any combination of numbers, and does not indicate one specific problem. Try clearing the cache.
This error message can result from a browser security setting or a cache and cookie issue: troubleshooting tips.
The main features are covered in this guide. The Ontario Scholars Portal maintains an excellent LibGuide covering most aspects of RefWorks. Most of the information it contains applies at UNB, although there may be minor local differences. You can also check out these RefWorks Video Tutorials, or attend a Webinar.
Folders allow you to organize your references within RefWorks. Placing a reference in a folder is like assigning it a "tag". Items can be in more than one folder at a time. You can also create subfolders.
Write-N-Cite (WNC) is a feature that gives you access to the contents of your RefWorks account during the writing process. Using Write-N-Cite, you can easily insert formatted references into your Microsoft Word documents as you write, and generate the appropriate bibliography in almost any citation style. The current version, Write-N-Cite 4, is available for download for Mac and Windows.
To get WNC4, log into your RefWorks account and choose Tools from the menu bar at the top of the screen.
WNC 4 has a very different look and feel from WNC 2.5. Downloading WNC4 installs a toolbar in Word, allowing you to quickly cite, change styles or generate a bibliography without having to navigate to another window. Citations are fully formatted as soon as you cite them.
After installing the toolbar, you will log into WNC using a unique code provided to you at the RefWorks WNC download page. Once logged in, the contents of your RefWorks account will be accessible via the toolbar unless you log out of WNC, whether or not you are connected to the internet. Unless you need to access more than one RefWorks account, you need only log in through the WNC toolbar once.
This short guide at the Ontario Scholars Portal provides screen shots and instructions for downloading, logging in, and using WNC4.
If you are unable, or prefer not to use WNC, you can still get the same results by using RefWorks. Watch this screencast video for instructions on the workaround. Or follow these instructions to add citations using One Line Cite View and then format your document in Refworks.
Note to Student Lab Computer users: Lab computers are not running WNC4. WNC3 is installed on them, but unfortunately Kaspersky anti-virus software can prevent WNC3 from functioning properly.
RefShare allows you to let others see your whole RefWorks account, or individual folders in it, by creating a URL that can be emailed or placed on a web page. By default each listed reference includes the "Check for Full text" link to UNB Libraries' electronic journal holdings. Thus instructors can use RefShare to provide their students with direct links to electronic journal articles and other online library resources within Desire2Learn or Moodle.
The Ontario Scholars Portal provides a quick visual guide to using RefShare.